What MortgageGuide Does

1. Provides an up-to-date Educational Guide with all the latest information that teaches you how to get a modification on conventional, FHA, VA, or USDA loans.
2. Provides up-to-date lender specific instructions and contact information that will help you get your modification request in front of the correct departments and correct people so that your request is reviewed by the people who can get the job done.
3. Provides up-to-date lender forms where applicable.
4. Provides you all forms and templates needed to create and manage your loan modification request from beginning to end. Includes sample hardship letters, financial worksheets, lender contact logs, income calculators, sample Section 6 requests, and much, much more.
5. Provides up-to-date information and instructions on how to potentially lower your yearly property tax bill.
6. Provides a CD-ROM of all of the forms and calculators in Microsoft Word and Excel format so that you can fill out the forms on your computer, on your own time, at your own pace.
7. Gives you 24/7 access to online tutorials that take you step by step through preparing your modification request. These tutorials are always available to you, and are updated as needed to make sure they present the most accurate and effective information.
8. Gold Packages provide unlimited email based expert customer service, information and coaching from an experienced customer support specialist who can help you fit your situation into your lenders guidelines and requirements.
9. Platinum Packages provide unlimited email and phone based expert customer service, information and coaching from an experienced customer support specialist who can help you fit your situation into your lenders guidelines and requirements.

What MortgageGuide does NOT do

1. Contact your lender or speak with your lender on your behalf. We have found modification results for people who contact the lenders themselves are faster and better than people who use third parties. The lender can’t avoid you with as many stall tactics as they use against third parties.
2. Complete or physically review your specific documents. While Mortgage Guide does not complete, accept, or physically look at your specific documents, our guidebook, tutorials, and support specialists will help you insure that you have put together the best submission for your situation.
3. Provide legal advice. Mortgage Guide, Inc. is not a law firm, so we are unable to provide legal advice regarding foreclosure, bankruptcy, or the legal impact of a loan modification. The Mortgage Guide book provided general information about these topics.
4. Guarantee a specific result. While Mortgage Guide will improve your chances of getting a loan modification by providing you the most up to date and accurate information on how to accomplish a modification, there is no way any company can guarantee a modification.